Refund policy
RETURNS
We accept returns within 14 days of delivery.
To be eligible for a return:
- Item must be unused and unworn
- Item must be in original condition
- Item must not be damaged after delivery
- Proof of purchase is required
Because all Rotten Pop Studio pieces are made-to-order, we do not accept returns for:
- Wrong size ordered by customer
- Change of mind
- Minor print placement differences
- Slight color differences between screen and print
Please check the size chart carefully before ordering.
DAMAGED / WRONG ITEMS
If your order arrives:
- damaged
- defective
- misprinted
- or incorrect
please contact us within 7 days of delivery with:
- your order number
- clear photos of the issue
We’ll make it right.
REFUNDS
Approved refunds will be returned to your original payment method.
Please allow several business days for your bank or payment provider to process the refund.
Shipping costs are non-refundable unless the item arrived damaged or incorrect.
CONTACT
For any return or refund requests, contact us at: