Shipping policy
WHERE DO YOU SHIP?
We currently ship worldwide.
HOW LONG DOES SHIPPING TAKE?
Estimated delivery times:
- United States: 5–10 business days
- Canada: 7–12 business days
- Europe: 7–14 business days
- Australia / New Zealand: 7–14 business days
- Rest of World: 10–20 business days
Shipping times may vary during holidays or high-volume periods.
HOW LONG DOES PROCESSING TAKE?
All Rotten Pop Studio pieces are made-to-order.
Please allow:
- 2–5 business days for production
- before shipment
WILL I RECEIVE TRACKING?
Yes.
Once your order ships, tracking information will be emailed automatically.
DO YOU OFFER FREE SHIPPING?
We occasionally run free shipping promotions during special drops and limited releases.
WHY DID I RECEIVE MULTIPLE PACKAGES?
Some orders may ship separately depending on product availability or fulfillment location.
MY PACKAGE IS DELAYED
Delays can occasionally happen due to:
- customs
- carrier issues
- weather
- high shipping volume
If your tracking has not updated for an extended period, contact us and we’ll help investigate.
WRONG ADDRESS DISCLAIMER
Please ensure your shipping address is entered correctly at checkout.
Rotten Pop Studio is not responsible for orders shipped to incorrectly entered addresses.